Partners Bulgaria is certified Quality Management System (QMS) in compliance with international ISO 9001:2015 standard for the following fields of activities:
- High quality of educational, research and information activities;
- Complete beneficiaries and clients satisfaction, including the target groups being trained, by providing high-quality services and flexible forms of training;
- Increasing the quality of activities and services and the realized results;
- Expanding and updating the offered training services and curricula;
- Development of new activities in the field of educational, research and information activities and international and national partnership;
- Maintaining and improving the quality management system (QMS) in accordance with the BDS EN ISO 9001:2015 standard.
Quality framework includes:
- Management Regulation
- Annual quality objectives
- Specific procedures according to educationa, research, project and publishing activties;
- Regular internal and external audits
The last audit has been in March 2024 and resulted in extension of the certificate.